At Sri Krishna Pickles, we are committed to ensuring that your order reaches you promptly and in perfect condition. The following Shipping & Delivery Policy outlines the terms and conditions regarding the shipping of our products.
1. Order Processing
- Once your order is confirmed and payment is completed, we will begin processing your order within 24 hours.
- Orders are typically shipped within 3 business days from the date of order confirmation.
- You will receive a confirmation email or SMS with the tracking details once your order is dispatched.
2. Shipping Charges
- Shipping charges are calculated based on your location, order weight, and shipping method.
- Any additional shipping charges (if applicable) will be clearly indicated at checkout before payment.
3. Delivery Time
- We aim to deliver products within 3-7 business days for most locations within India.
- Delivery times may vary depending on your location, particularly in remote areas.
- For international orders, delivery times will vary based on the destination and chosen shipping method. Any customs duties or additional charges levied by your country will be your responsibility.
4. Shipping Locations
- We ship across India.
- International shipping is available to select countries. Please contact us for details about international shipping options.
5. Order Tracking
- Once your order is shipped, you will receive an email or SMS with the tracking number and link to the courier service’s website.
- You can use this tracking number to check the status of your shipment at any time.
6. Delays
- While we strive to deliver all orders within the estimated time frame, there may be unforeseen delays due to natural calamities, strikes, transportation issues, or other factors beyond our control.
- In case of any significant delays, we will keep you informed and work to resolve the issue promptly.
7. Damaged or Lost Shipments
- If your order arrives damaged, please contact us immediately with photos of the damaged product and packaging. We will work to provide a replacement or refund based on the situation.
- Sri Krishna Pickles is not responsible for any packages lost in transit. However, we will assist you in tracking and locating the package with the courier service.
8. Contact Information
If you have any questions or concerns regarding your shipment, please feel free to reach out to us:
Sri Krishna Pickles
Tadepalligudem, West Godavari, Andhra Pradesh – 534101
Phone: 911-030-0560
Email: contact@srikrishnapickles.com